These terms govern access to and use of the Nikaa7 service, as well as the purchase of introduction credits. They are entered into between you and Beaver Data Group, Société par actions simplifiée (Société à associé unique) with a share capital of 100,00 €, whose registered office is located at 43 rue de Marquillies, 59000 Lille, France, registered under number 935 097 675 (RCS Lille Métropole 935 097 675), hereinafter “Nikaa7”.
You can write to us at contact@nikaa7.com · +33 7 68 29 14 19.
1. Purpose and definitions
Nikaa7 is a matrimonial introduction service: it introduces people who are seriously looking for a spouse with a view to marriage, with the human support of a counselor. Nikaa7 is not an entertainment service, promises neither a meeting nor a marriage, is not a religious authority and provides no legal advice.
In these terms:
- Member: the natural person who has created an account and accepted these terms.
- Profile: the information the member declares (values, life project, personality, situation, practice described in their own words).
- Proposal: the presentation, to a member, of another member’s profile, after review by a counselor.
- Mutual interest: the situation in which each of the two members has, independently of the other, expressed interest in the proposal.
- Introduction: the accompanied journey that follows mutual interest and the required consents: confirmation by each member, a first written exchange, then the first-meeting appointment.
- Counselor: the member of Nikaa7 staff who reviews each proposal before it is presented and accompanies the introduction. The counselor is distinct from the trusted person.
- Trusted person / wali: the person outside Nikaa7 whom a member may, if she wishes, designate to accompany her. This person has no account.
- Credit: the unit that covers the service fees related to arranging a Nikaa7 introduction. 1 credit covers the service fees related to arranging a Nikaa7 introduction, per member.
- Pack: a set of one or more credits, sold at the price indicated in the published catalogue.
- Catalogue: the list of packs and their prices published on the Pricing page.
2. Eligibility
The service is reserved for natural persons aged eighteen or over, acting on their own behalf, in a serious matrimonial approach. A person may hold only one account. The service may not be used on behalf of a third party, for commercial purposes, or for any purpose unrelated to the search for a spouse.
3. Account and identity
Creating the account. You create your account with an e-mail address and a telephone number that you verify. You keep your login credentials confidential and notify us without delay of any use you have not authorised. You can view your active sessions and close them from your account area.
Accuracy of the profile. You undertake to provide information that is accurate, up to date and concerns you personally. At the end of building your profile, you attest to the accuracy of your declarations; this attestation is recorded with its version and date. It is declarative: Nikaa7 does not certify the content of a profile.
Identity verification. No proposal is sent to a member whose identity has not been verified. This verification results from a reasoned human decision, taken by an authorised member of staff; it is never automatic. Nikaa7 informs you of the applicable procedure at the time the verification is initiated. Other members never see your identity documents; staff access to these documents is restricted and each access is logged with its purpose.
What other members see. Your first name is never shown to another member. Another member sees an age, never your date of birth. No photo is public. Your profile is visible only to your counselor and, within an introduction that has been engaged, to the other member.
4. Obligations and prohibited conduct
You undertake to use the service in good faith, with respect and for the purpose it pursues. It is prohibited, in particular:
- to create a profile in another person’s name, to provide false information or to hold several accounts;
- to use the service for a purpose other than matrimonial, for commercial, canvassing or solicitation purposes;
- to attempt to obtain or transmit personal contact details outside the intended journey, or to bypass the steps of the introduction;
- to harass, threaten, deceive, discriminate against or manipulate another member, a trusted person or a member of staff;
- to request, offer or accept financial consideration in connection with an exchange with another member;
- to copy, extract, record or disseminate another member’s profile, messages or image;
- to interfere with the operation or security of the service.
Any member may report content or conduct. Reports are examined by people (see Article 15).
5. Consents
Your consent is requested for specific purposes, each with its own information notice, presented at the moment of the action. It is never presumed, never pre-ticked and never conditional on a payment.
Each consent is recorded in a register in which nothing is modified or deleted: each request, grant, refusal and withdrawal is time-stamped there, together with the version of the information notice presented to you. Some consents have a general scope; others are limited to a specific introduction or to a specific trusted person. Only the member concerned can grant a consent: no member of staff can do so in their place.
You can withdraw a consent at any time, as simply as you gave it, from your consent centre. Withdrawal takes effect immediately: for example, withdrawing consent to contact sharing ends the introduction concerned, and the other member is informed neutrally, without any reason being given.
The consents relating to your personal data, their purposes and their effects are detailed in the privacy policy.
6. Trusted person / wali
Optional. A member may designate a trusted person or a wali, from registration or later. This designation is never required to create an account, receive proposals or engage an introduction.
No account. The designated person does not create an account. They receive an invitation by a personal link, which they accept or decline themselves. The member only indicates their name, the relationship between them and a means of contacting them.
What they see. The trusted person sees only what the member authorises them to see, within the scope defined by the member. They never access the full profile, the proposals, the messages, the compatibility analysis or the account settings. Each viewing is logged and visible to the member, who can revoke access at any time. The trusted person may themselves withdraw at any time.
They decide nothing in the member’s place. They grant no consent, neither accept nor decline any proposal, and neither engage nor cancel any introduction.
Their refusal never blocks the journey. The refusal, silence or withdrawal of a trusted person has no effect on the member’s account, proposals or introductions.
First meeting. When a member has designated a wali, the first-meeting appointment can only be confirmed if the wali has accepted the invitation, or if the member has made an explicit derogation, which is recorded and visible to her counselor. Nikaa7 does not verify the actual presence of a trusted person at a meeting and does not undertake that they remain present throughout.
7. Limits of the introduction
No result promised. Nikaa7 undertakes to provide the service described in these terms, with diligence. Nikaa7 promises neither a number of proposals, nor a meeting, nor a marriage, nor a time frame.
Compatibility. The compatibility indication is calculated deterministically, from the declared information, according to a versioned method. It serves to rank proposals that are already eligible; it neither authorises nor prohibits a proposal. It is an estimate, not a guarantee. No language model is involved in this calculation. The religious practice you describe is never scored, ranked or used as a calculation criterion.
Human review. No proposal is presented to you without a counselor having reviewed it. The counselor may set a proposal aside; they never modify a compatibility indication.
No automated decision producing legal effects. Decisions that significantly affect you (identity verification, moderation, restriction or suspension of the account) are taken by people. An automatic signal never restricts an account on its own.
Everyone’s freedom. Each member remains free to decline a proposal, to withdraw from an introduction or not to follow up, at any time and without having to justify themselves. A refusal is final for the proposal concerned.
8. Credits and packs
What is free. Creating and completing your profile, receiving proposals reviewed by a counselor, expressing interest, discovering mutual interest and exchanging with your counselor are free of charge.
What is paid. Arranging an actual introduction. 1 credit covers the service fees related to arranging a Nikaa7 introduction. Each member uses their own credit, at the same price.
No subscription. Nikaa7 offers no subscription, no automatic renewal and no trial period. You buy credits, by pack, when you decide to.
Reservation. After mutual interest and the required consents, each member explicitly confirms that they wish to arrange the introduction. It is this confirmation, and it alone, that reserves a credit; nothing is reserved automatically. If you have no credit available, the purchase is offered to you at that moment.
Release. If the other member does not confirm within the time limit indicated at the moment of your confirmation, or if the introduction is cancelled or closed before the first-meeting appointment is confirmed, the reserved credit automatically returns to your balance. This is a release: the credit is available again, no credit has been used, and no bank transaction takes place.
Consumption. The credit is used, once and definitively, upon confirmation of the first-meeting appointment. At that moment, the service covered by the credit is fully performed.
Duration. As at the date of this version, credits have no expiry date.
Scope. A credit buys neither access to a person, nor a message, nor the viewing of a profile. It never replaces a consent.
9. Prices and payment
Prices. The prices of packs are those of the catalogue published on the Pricing page at the time of purchase. They are expressed in euros, all taxes included (VAT included at the rate in force). As at the date of this version, the catalogue is as follows: 1 credit, €7.99 incl. VAT · 3 credits, €19.99 incl. VAT · 5 credits, €29.99 incl. VAT · 10 credits, €49.99 incl. VAT. The catalogue may change; a price change never applies to a purchase already paid for.
Payment. Payment is made in a single instalment, at the time of purchase, through our payment provider, Stripe, using the payment methods it offers at the time of settlement. No card data passes through or is stored by Nikaa7. Nikaa7 transmits no information from your profile to the payment provider: only technical identifiers, the amount and the currency are communicated to it.
Crediting the balance. Credits are added to your balance as soon as the payment provider confirms the settlement. The payment receipt is sent to you by the payment provider.
Failure. If the payment fails or is abandoned, no amount is debited and no credit is added.
10. Promotions and codes
Nikaa7 may offer promotional codes or partner codes. Each code has its own conditions, published with it: applicable discount, packs concerned, duration, possible restriction to a first purchase, maximum number of uses per member and in total. Only one code may be applied per purchase. The discount is verified and calculated by Nikaa7 at the time of payment; a code that no longer meets its conditions is refused and the purchase may be continued without a code. A code has no monetary value and can be neither exchanged nor refunded.
11. Partner programme
Nikaa7 may enter into a business-referral programme with partners based on attribution codes or links. This programme is subject to separate conditions, entered into with each partner. It creates no right or obligation for members, and has no effect on proposals, consents or support.
12. Right of withdrawal
Principle. As a consumer, you have a period of fourteen days to withdraw from a purchase of credits, without having to give reasons for your decision (Article L221-18 of the French Consumer Code, Code de la consommation). This period runs from the day of purchase.
How to exercise it. You notify us of your decision, before the period expires, by an unambiguous statement sent to contact@nikaa7.com · +33 7 68 29 14 19. You may use the model form set out in the annex, without being obliged to. The burden of proof of exercising the right lies with you.
Unused credits. If you validly withdraw within the period, the credits of the pack concerned that have been neither reserved nor used are refunded to you, at the price actually paid for that pack, no later than fourteen days after receipt of your decision, by the same means of payment as the one used for the purchase.
Early performance at your express request. In order for an introduction to be arranged before the end of the withdrawal period, you make an express request for early performance and you acknowledge that you will lose your right of withdrawal for the credit concerned once the service has been fully performed (Articles L221-25 and L221-28, 1°, of the French Consumer Code). This request and this acknowledgement are asked of you separately, never pre-ticked, before the arranging of the introduction begins.
Service fully performed. The service covered by a credit is fully performed upon confirmation of the first-meeting appointment. From that moment, the right of withdrawal can no longer be exercised for that credit.
Partial performance. If you withdraw while the arranging of an introduction has begun at your express request but is not fully performed, you owe us an amount proportional to the service provided up to the communication of your decision (Article L221-25). This amount is calculated on the price actually paid for the credit concerned (price of the pack after any promotion, divided by the number of credits in the pack), never on the catalogue price. The balance is refunded to you.
13. Refunds
The cases of refund are as follows:
- Withdrawal: under the conditions of Article 12.
- Release of a credit: when an introduction does not lead to the confirmation of the first-meeting appointment, the reserved credit is returned to your balance. This return is a release, not a bank refund: no credit has been used and no amount is paid back to you.
- Partial refund: any request for a partial refund, and any partial refund observed with the payment provider, is subject to human review before any effect on your balance. No credit deduction is applied automatically.
- Default by Nikaa7: where the service has not been provided in accordance with these terms, you have the remedies provided by law.
Outside these cases, a used credit is not refundable.
14. Complaints and mediation
Complaint. For any complaint, write to us at contact@nikaa7.com · +33 7 68 29 14 19 indicating, where applicable, your payment reference. We acknowledge receipt of your complaint and respond to it within a reasonable time.
Consumer mediation. In accordance with Article L612-1 of the French Consumer Code, you have the right to have recourse, free of charge, to a consumer mediator with a view to the amicable resolution of a dispute that has not been resolved by a prior written complaint to Nikaa7. The contact details and website address of the competent mediator are as follows: CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice · 49 rue de Ponthieu, 75008 Paris, France · 01 89 47 00 14 · https://www.cm2c.net/.
15. Moderation, suspension and termination
Human moderation. Reports and breaches of these terms are examined by people. An automatic signal is never sufficient, on its own, to restrict an account.
Measures. Depending on the seriousness and repetition of the facts, Nikaa7 may issue a warning, restrict certain functions, suspend or close the account. Any restriction, suspension or closure is given written reasons in our records and logged immutably. Nikaa7 informs you of the measure taken and, unless there is a legal obstacle or a safety imperative for another person, of its reason.
Your observations. You may submit your observations by writing to contact@nikaa7.com · +33 7 68 29 14 19; they are examined by a person, who responds to you.
Closure on your initiative. You may request the deletion of your account at any time from your privacy centre. A grace period, indicated at the time of the request, allows you to cancel it. Ongoing introductions come to an end; reserved credits are released. Legal retention obligations, in particular accounting obligations, apply to payment data.
Effect on credits. If the account is closed for a serious breach of these terms, unused credits are not refunded, unless the law provides otherwise.
16. Availability and third-party services
Availability. Nikaa7 uses reasonable means to ensure access to the service, without committing to continuous availability. Interruptions may occur for maintenance, updates or events beyond our control.
Third-party video-conferencing services, where offered. A meeting may take place in person, by telephone or by video call. Where a third-party video-conferencing service is offered, it is provided by a third party under its own conditions; the organiser of the meeting may use their own account with that third party. Nikaa7 does not ensure the availability or operation of that third party’s service, neither records nor transcribes the meeting, and does not undertake that a trusted person remains present throughout. A video-conferencing link is visible only to the participants, and only once the appointment has been confirmed.
Other third parties. Payment is provided by a payment provider, authentication by an identity provider, and the sending of e-mails and SMS messages by communication providers. These third parties act under their own conditions; the privacy policy describes what is transmitted to them.
17. Liability
Nikaa7 is bound by an obligation of means in the provision of the service. Nikaa7 is not responsible for the information declared by members, for the conduct of members or trusted persons outside the service, or for the outcome of an introduction or a meeting. You remain the sole judge of your decisions, in particular the decision to meet a person; we recommend the usual caution, especially at a first meeting.
Nothing in these terms excludes or limits Nikaa7’s liability in cases where the law prohibits it, in particular in the event of personal injury, gross negligence or wilful misconduct, or breach of the legal guarantee of conformity applicable to digital services.
18. Intellectual property
The service, its brand, its interface, its texts and its compatibility method are the property of Nikaa7 or its licensors. Access to the service confers on you no right over these elements, other than a personal, non-exclusive right of use for the duration of your registration.
You remain the holder of the rights over the content you declare. You grant Nikaa7 the right to use it solely to the extent necessary to provide the service, in accordance with the privacy policy and your consents.
19. Personal data
The processing of your personal data, including data revealing your religious beliefs, the associated consents, your rights (access, rectification, erasure, portability, objection, withdrawal of consent) and how to exercise them are described in the privacy policy, which forms an integral part of these terms. You can reach the dedicated data-protection contact at contact@nikaa7.com — Beaver Data Group, 43 rue de Marquillies, 59000 Lille, France.
20. Applicable law and jurisdiction
These terms are governed by French law. If you reside in another Member State of the European Union, you retain the benefit of the mandatory provisions of the law of your country of residence.
In the event of a dispute, and failing an amicable solution or mediation, the French courts have jurisdiction. As a consumer, you may bring the matter, at your choice, before one of the courts having territorial jurisdiction under the French Code of Civil Procedure (code de procédure civile) or before the court of the place where you resided at the time the contract was concluded or the harmful event occurred.
21. Version and date
Version legal-2026-09-v1. This version takes effect on the date indicated at the head of the document. Nikaa7 may amend these terms; any new version is published with its number and its effective date, and the versions accepted by members are retained. An amendment that affects your rights is notified to you before it takes effect; if you refuse it, you may close your account under the conditions of Article 15.
Annex — model withdrawal form
Please complete and return this form only if you wish to withdraw from the contract.
For the attention of Beaver Data Group, 43 rue de Marquillies, 59000 Lille, France, contact@nikaa7.com · +33 7 68 29 14 19:
I hereby give notice that I withdraw from the contract for the provision of the following service:
- Ordered on: …
- Payment reference: …
- Name of consumer: …
- Address of consumer: …
- Signature of consumer (only if this form is notified on paper): …
- Date: …